CHARLES W. “JACK” GIACOMINI, C. H. A., Chair
Jack Giacomini is the Founder and Chair of Hotel Managers Group, LLC (HMG Hotels) which has successfully managed over eighty properties. He is an accomplished third generation hotelier with extensive experience and a strong national reputation as a successful hotel operator. He has held executive positions with the Hilton Hotels Corporation (including operations, marketing and management), was a senior Vice President of Atlas Hotels, and General Manager of the 1,000 room Town and Country Resort and Convention Center. Jack has vast experience in hotel development, renovation, feasibility, destination analysis and is known as a creative innovator and team builder. He mainly focuses on new projects, development and hotel performance matters for HMG Hotels. He has served numerous trade organizations as President or Chair and currently serves on the boards of the San Diego Convention and Visitors Bureau, Lodging Industry Association and several community organizations. Jack has been married to Sheila since high school and enjoys life with three grown daughters and six grandchildren. He resides in Rancho Santa Fe, California.
JOEL BIGGS, C.H.A., Chief Executive Officer
Joel Biggs is Co-Founder and Chief Executive Officer of Hotel Managers Group and a seasoned hotelier with 35 years experience in the industry. Joel is recognized as a leading professional having founded and/or served as President and Board Member of numerous Hospitality Associations and Convention and Visitors Bureaus. Joel has served as Chair of the Board of the California Hotel & Lodging Association as well as a Director of the American Hotel & Lodging Association. In addition to his contributions to the Hotel Industry as an expert in hotel operations, Joel has managed multiple full service and convention properties throughout the Western United States and is an experienced franchise operator. Joel is responsible for growing Hotel Managers Group into a leading regional hotel management company encompassing multiple franchise brands as well as boutique and independent hotel properties.
YOLANDA BENDER, President
President of Hotel Managers Group, Yolanda Bender formerly served as Vice President of Sales & Marketing and Revenue Management for HMG Hotels. Yolanda's background in the hospitality industry is extensive. She has spent time with Campbell Lodging where she oversaw sales teams for a portfolio of 14 national brands including Marriott, Hilton, and IHG products. Ms. Bender has a 20 year track record of implementing successful sales, marketing and operations strategies in various industries. She is a valuable asset to HMG Hotels because of her experience with opening hotels and because of her past work with Hilton, Marriott and Starwood properties. Her strengths include business development, team building and market analysis. She is in charge of day to day operations at HMG Hotels. A Bachelor of Science in Business Administration from the University of Southern California has helped Yolanda bring the hotels that she works with to their optimal potential. Her professional education includes post-graduate course work in Business Management at Pepperdine University.
MICHELE DEMAYO, C.H.A., Executive Vice President
Michele DeMayo, Executive Vice President of Hotel Managers Group is listed in the “Who's Who" of the hospitality industry. Having established herself early on in her career, she is a veteran hotel manager and administrator. Michele has authored white pages for operational standards that are still in use today in a major hotel chain. A highly respected, well-educated and multi-cultural executive, Michele received her Masters of Science at the College of Hotel Administration, University of Nevada, Las Vegas, after studies at the Swiss Hotel School, Ecole Hotelière Lausanne. In addition, Michele is the Executive Administrator of Hotel Managers Group and is responsible for operations including Human Resources, Accounting, Risk Management, Transition Management and Employee Training. Michele is also responsible for all local, state and national compliance standards for all HMG Hotels and assets. Michele is passionate about life and travel and spends her free time researching travel trends and exotic vacations including archaeological and culinary vacations.
RICK A. SKINNER, Vice President of Operations
Vice President of Operations at HMG Hotels, Rick Skinner brings to HMG an extensive history in hotel management including time spent as a senior operations executive. He has played a key role in successfully building 48 properties from initial planning to opening and in developing high-occupancy entities. During his career history, Rick was selected by senior management to oversee all company-owned and managed properties under eight different franchise brands including Marriott Fairfield Inn and Suites, Marriott TownePlace Suites, Marriott SpringHill Suites, Hampton Inn and Suites, Hilton Garden Inns, and Holiday Inn Express and Suites. Rick has been responsible for full strategic planning, operations, marketing, business development, as well as profit and loss management for a portfolio of 34 focused service hotels with over 600 employees. He is experienced in establishing an effective chain of command and in giving responsibility to hotel General Managers. Educated at the University of Wyoming, his affiliations include membership in Vistage and the Anaheim Parks and Recreation Commission.
For details on how Hotel Managers Group can address your property’s unique needs, please contact
Yolanda Bender, President: Email Yolanda HERE
Joel Biggs, CEO: 858.673.1534 Email Joel HERE
Jack Giacomini, Chair: Email Jack HERE